No one likes being sick. It always happens right after your doctor's office is done for the day. What do you do? Call 911? Go to the nearest urgent care center? Go to the local emergency room? Call your own doctor?
The answer is, it depends. On What? Well, the severity or acuity of the situation and your ability to make a reasonable decision. If you have symptoms suggestive of a heart attack or a stroke, worsening difficulty in breathing, then 911 is clearly the number one choice. The rest of the time, calling your doctor's general office number first is reasonable. While some doctor's offices have something called an answering service, there are three options for our clients. First, our office's phones are forwarded to Dr. Yee's cell number and therefore will go to directly his voicemail. Depending on the urgency and nature of the need, Dr. Yee may call you back or send you text with appropriate information. When you get to the voicemail, please leave your name, your phone number, the reason for Dr. Yee to call back urgently. For those who are 18 years and older who have the Medical Brain App on their smartphone, you should the AI enable chat to help you with your symptoms. When an urgent need is determined, AI will either direct you to go to the ER or directly message Dr. Yee to reach out to you. A third option is to send a text message via WhatsApp at 201-569-9033. WhatsApp messages are encrypted and thus more secure but, understand, that nothing is 100% secure. By doing this, you may be able to avoid and unnecessary visit to urgent care center because Dr. Yee may be able to advise you that you can wait until the next day or two to be seen. The final decision is always yours.